Typical job
Property owners report bed bug activity in
A technician asks where activity has been noticed and about prior treatments, then inspects the property and discusses the findings. The customer can request an assessment of what bed bug heat treatment would involve. The owner gets a clearer picture of the areas involved and the treatment being considered. Sharing pest sightings and previous treatment details helps the technician assess the situation.
Typical job
Residents report a bald-faced hornet nest hanging
The crew confirms the reported pest and nest location, then assesses access to the area. The technician explains the findings and reviews treatment and prevention steps with the customer before wrapping up. The customer understands what the technician found and what treatment approach is being considered. Keep people away from the nest area and point out its location when discussing the concern.
Typical job
Homeowners call after noticing mice inside their
A technician asks where mice have been seen and whether there were prior treatments, then inspects relevant areas. The technician explains findings and reviews treatment and prevention steps with the customer. The homeowner gets practical guidance based on the inspection, including which areas were addressed. Mention new sightings and keep monitoring devices visible and unobstructed so activity can be observed.