Typical job
A property owner reports bed bugs in
A technician inspects the affected property, discusses the reported bed bug concern, and explains findings and treatment considerations. The owner can ask what access is needed and share any prior treatments or pest sightings. The owner gets a clearer understanding of the treatment scope and relevant preparation needs. Sharing where activity has been noticed helps the technician assess the concern and discuss appropriate next steps.
Typical job
A resident finds a bald-faced hornet nest
The crew confirms the nest location and access concerns before discussing treatment. The technician explains findings and the proposed approach, including keeping people and pets away from any active treatment area and following re-entry directions. The resident receives guidance based on the nest location and treatment plan. Avoid disturbing the nest, and describe its position and nearby access points when discussing the service.